Privacy policy

Your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and share your personal information when you access our Site or make a purchase through our services.

1. INFORMATION WE COLLECT FROM YOU

We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

  • Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
  • Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
  • Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, shipping address and name.  

2. INFORMATION WE COLLECT AUTOMATICALLY

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

  • Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
  • Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
  • Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
  • Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site.
  • Publicly available personal Information.

3. THE WAY WE USE YOUR INFORMATION

We process your personal information in accordance with applicable data protection principles. The information collected through our Site may be used for the purposes of communicating with you and for other legitimate business purposes as permitted by law.

4. DIRECT MARKETING

We may process and use the contact information you have provided for the purposes of direct marketing. Subject to your preferences, such marketing communications may be tailored to you, taking into account information you have supplied to us (including, for example, your location or social media profile information), as well as information we may lawfully collect or generate from other sources, as further described below.

You retain the right to withdraw your consent to direct marketing at any time. Should you choose to exercise this right, you may update your preferences within your account settings or follow the unsubscribe instructions contained in the marketing communications you receive.

5. HOW WE SHARE YOUR INFORMATION

We may share certain personal information with trusted service providers in order to operate our Site and related services. For example, user information such as email addresses may be transferred to our mobile application provider, Vajro, as well as to Shopify in cases where you use social login options (Facebook, Google, Apple) or a one-time code.

We may also use third-party analytics tools, currently including (but not limited to) Google Analytics (https://policies.google.com/privacy?hl=en-US), Firebase Analytics (https://policies.google.com/privacy), Clevertap (https://clevertap.com/privacy-policy/), and Appsflyer (https://www.appsflyer.com/trust/privacy/), which may collect and process information in accordance with their respective privacy policies.

In addition, we may disclose your information to third parties in the following circumstances:
    •    Where required to do so by applicable law, regulation, legal process, or enforceable governmental request;
    •    In response to lawful requests from public authorities, including for national security or law enforcement purposes;
    •    In connection with a corporate transaction, such as a merger, acquisition, sale of assets, bankruptcy, restructuring, or other reorganization;
    •    To protect and defend our rights, property, and interests, or those of third parties;
    •    To investigate, prevent, or take action regarding potential violations of our terms, policies, or applicable law;
    •    To protect the vital interests of an individual.

6. COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Cookies we use on our Site:

  • Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.

8. PAYMENT INFORMATION

For details on how we handle your payment information, please review our Privacy Policy (https://thewildcardbtq.myshopify.com), available on our website.

9. THIRD PARTY LINKS

Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.

10. DATA RETENTION

We retain your personal information for as long as necessary to provide you with our services and to fulfill the purposes outlined in this Policy. In addition, we may retain personal information as required to comply with applicable legal obligations, resolve disputes, and enforce our agreements.

Unless a longer retention period is mandated by law or regulation, your personal information will be retained only for as long as is necessary to provide the services requested.

11. SECURITY OF YOUR INFORMATION 

We implement physical, electronic, and procedural safeguards designed to protect the personal information you provide to us. These measures include, among other things, ongoing monitoring of our systems to detect and address potential vulnerabilities or unauthorized access attempts.

However, please be aware that no method of transmitting information over the internet, by email, or by text message is entirely secure. Accordingly, while we take reasonable measures to protect your personal information, we cannot guarantee its absolute security, nor the security of any User Content you choose to upload, publish, or otherwise share with us or third parties.

For this reason, we strongly advise you not to submit or disclose any sensitive information that, if exposed, could result in significant or irreparable harm to you.

If you have any questions or concerns regarding the security of our Site or Services, you may contact us at wildcardboutique24@gmail.com

12. YOUR RIGHTS REGARDING PERSONAL INFORMATION 

You have the following rights in relation to your personal information:
    •    Right of access. You may request access to the personal information we hold about you at any time by contacting us at wildcardboutique24@gmail.com.
    •    Right to rectification (and deletion upon request). If any of your personal information is inaccurate or incomplete, you may request that we correct or update it. You may also request deletion of your personal information by contacting us using the details provided below.
    •    Right to object and to withdraw consent. Where we process your personal information based on our legitimate interests, you may object to such processing. Where we rely on your consent, you may withdraw that consent at any time by contacting us; withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
    •    Right to lodge a complaint. You may submit questions or complaints to the data protection authority in your country of residence if you believe your rights have been infringed. We encourage you to contact us first so we can attempt to resolve any concerns informally.
    •    Right to erasure. You may request the erasure of your personal information without undue delay where, for example, the data is no longer necessary for the purposes for which it was collected or has been processed unlawfully.

If you wish to delete your account and associated data (in whole or in part), please email wildcardboutique24@gmail.com.with your request. We will process the request and delete the account data within 30 days, and you will receive an email confirmation once the deletion is complete.

13. Scope Of This Policy 

This Policy applies solely to the services provided by our Company. It does not extend to products or services offered by third parties, including those of other companies or individuals. This includes, without limitation, third-party websites that may appear in search results, websites that incorporate our services, or any websites or services accessible through links on our Site or Services

14. AMENDMENTS

We may update this Policy from time to time. Any modifications will be posted on our Site, and we encourage you to review the Policy periodically. In the event of material changes, we may provide additional notice, which could include email notification where appropriate or required by law.

15. ACCEPTANCE OF THIS POLICY

By accessing or using this Site, you acknowledge that you have read, understood, and agreed to be bound by this Policy. If you do not agree with the terms of this Policy, you should refrain from using the Site.

We reserve the right to amend this Policy at any time, as described in Section 14. Your continued use of the Site following the posting or communication of any revisions shall constitute your acceptance of the updated Policy.